Refund Policy

Thanks for purchasing our products or subscribing to our services at nerasof.in operated by Nera soft and finserv Pvt Ltd .

IN CASE OF PHYSICAL GOODS


We offer a full money-back guarantee for all purchases made on our website. If
If any product is wrongly delivered, then after the return of the goods, the refund will be done after checking the current condition of the goods.
Return of any physical item will be valid within 14 days from the date of order, no return will be valid after 14 days
After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits your needs.

IN CASE OF DIGITAL GOODS


Our Customers can get refund if


In case of digital products we have refund policy , also customers can get refund if ...
product is not delivered

Our Customers can't get refund if


If the project is started and completed minimum 45%
If Required Payment Not Recieved according to deal
If Required KYC Not recieved from customer and project stopped
If Customer is asking for deal closer

IN ABOVE CONDITIONS NO REFUND POLICY IN CASE OF DIGITAL PRODUCT

No refund will be applicable even if the buyer himself cancels the deal If the buyer refuses or delays the delivery of the agreement and KYC documents, the deal will be considered closed without any advance notice and in this situation also the refund will not be valid. If the payment is not as per the deal or the payment is not on time, the deal will be considered closed and in this case no refund will be valid.

IN CASE OF SERVICES THERE ARE NO REFUND IN ANY TYPE AFTER PURCHASE


If you have any additional questions or would like to request a refund, feel free to contact us.